Shipping policy

SHIPPING AND DELIVERY POLICY

Last updated: August 31, 2025

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read in conjunction with our main Terms: https://vorela.shop/policies/terms-of-service

WHAT ARE MY SHIPPING OPTIONS?

We offer various shipping options. In some cases, a third-party supplier may manage our inventory and be responsible for shipping your products.

For consumers in the EU and the UK: Your statutory rights remain unaffected. Unless otherwise stated, estimated delivery times reflect the earliest possible delivery, and deliveries will be made within 30 days of accepting your order. For further information, please refer to our Terms of Service.

INTERNATIONAL DELIVERIES

Please note: International deliveries may be subject to various regulations and restrictions. In addition, extra taxes and duties may apply, over which we have no control. In such cases, you are responsible for complying with the laws applicable to your country and for bearing any additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will inform you as soon as possible and provide you with a new estimated delivery date.

For consumers in the EU and the UK: Your statutory rights remain unaffected. For further information, please refer to our Terms of Service.

QUESTIONS ABOUT RETURNS?

If you have questions regarding returns, please review our Refund Policy: https://vorela.shop/policies/refund-policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you can contact us at:

Email: Vorela@gmx.de